Leak Detection in Richmond and Kew
Richmond, Richmond Hill, Kew, North Sheen, Ham and Petersham mix Georgian and Victorian houses with 1930s semis and post-war estates. Long supply pipes and old heating circuits give leaks plenty of places to hide.

Leaks in Richmond and Kew homes
Richmond Hill and the roads around the Green have Georgian and early Victorian houses with basements and long gravity pipe runs, many divided into flats. Kew Village and the streets near the Gardens are Victorian and Edwardian terraces, often extended at the rear. North Sheen is mostly 1930s semis on solid or suspended floors with heating pipework beneath. Ham and Petersham range from large detached houses on big plots to the post-war Ham estates of terraces and low rise flats. The town centre adds mansion blocks and modern riverside apartments. Supply pipes under long front gardens and heating pipes under solid floors are the usual culprits.
We cover TW9 and TW10. The common calls are a water meter turning with everything off, a damp patch at the base of an outside wall, a boiler losing pressure and a ceiling stain under a bathroom. For a supply pipe the acoustic ground microphone picks up the sound of escaping water against the wall and along the path, and tracer gas confirms the point before any digging. Thermal imaging follows heating pipework through floors and plaster. Dye tests and moisture readings show which bathroom fitting is leaking in the converted houses and flats.
Richmond town centre and Kew are permit controlled, with Ham and Petersham mostly unrestricted and plenty of driveways. We bring the kit in on a trolley wherever the van has to stop. Most surveys of a house here take between two and four hours. If a leak cannot be found without opening up, we say so and set out the options rather than guessing. The written report with photographs, thermal images and readings supports a trace and access claim on your buildings insurance and is kept for any supply pipe matter with the water company.
What we detect in Richmond and Kew

Water mains and underground leak detection
Leaking supply pipes under driveways, gardens and concrete floors, located with acoustic and tracer gas kit so only one small excavation is needed.
Mains & underground
Acoustic leak detection
A ground microphone listens for the sound of water escaping under pressure through floors, concrete and paving, and the reading peaks directly over the leak.
Acoustic
Central heating leak detection
A boiler that keeps dropping pressure means water is escaping somewhere in the heating circuit. We find the pipe or fitting and fix it.
Heating leaks
Thermal imaging leak surveys
A thermal imaging camera shows warm pipe runs and cool wet patches through floors and walls, so the leak is seen before anything is opened.
Thermal imaging
Trace and access insurance reports
Leak detection carried out and documented the way insurers expect, with a report your claims handler can act on straight away.
Insurance reportsFrom your first call to a leak you can see in the report
Call or WhatsApp with a few photos and a line about the symptoms. We ask a handful of questions, agree a fixed price and book the survey, usually for the same or the next day.
On arrival we pressure test the mains, hot water and heating, check the meter and test the escaping water, so we know what we are looking for before the detection starts.
Thermal imaging, the acoustic ground microphone and tracer gas are used as the pipework dictates until the leak is marked on the floor or wall.
You get a written report with readings, thermal images and photographs, ready for a trace and access claim. If you want the leak fixed, we open that one spot and repair it.
Leaks in Richmond and Kew: questions answered
How quickly can you get to Richmond or Kew?
Usually the next working day from Watford, round the M25 and down the A316. Same-day and next-day surveys are usually available, so ask if the leak is active.
Which parts of Richmond do you cover?
All of TW9 and TW10: Richmond town centre, Richmond Hill, Kew, Kew Green, North Sheen, Ham, Petersham and the riverside.
My Georgian house is divided into flats and the leak could be anywhere. Where do you start?
With a pressure test and test strips to tell heating water from mains water, then thermal imaging and moisture readings floor by floor. That narrows the search to one system and one area before any fitting is tested or any board is lifted.
Is a leak under my front garden my responsibility?
Usually yes. The supply pipe from the boundary stop tap to the house belongs to the property owner, while the main and the communication pipe up to the boundary belong to the water company. Our report and the repair invoice support any leak allowance request.
Suspect a leak in Richmond and Kew?
Call now and we will tell you straight away whether it needs a same-day visit. Or send a photo of the stain, the meter or the boiler gauge on WhatsApp.
07516 755 680



